Such a wonderful experience! Henry was respectful and polite, no pressures to buy at all. We had been to 3 previous dealerships and always felt as if being pressured to buy, not here! They all worked together to get us the best interest rate. Such great teamwork, I definently would recommend this dealership to anyone buying a car.
We had a great experience buying a used Subaru Crosstrek from Tonkin Wilsonville Nissan. We found a listing online and stopped by the dealership. Michelle Hansen quickly found the car from the listing and let my son & I test drive it. She gave us a CarFax with all history details of the car. She also told us several interesting features to check out and then let us go spend time with the car. The next day, my wife and I came back. Michelle spent time with her, answering questions and showing features. We also chatted with the general manager, Casey. Again, very easy-going conversations. We discussed financing options that they could possibly meet or beat, but we were comfortable with the financing we had arranged with our credit union. No problem, end of discussion. We worked through most paperwork with Michelle and finally met with the financing manager, Riley. He walked through the contracts and additional features & options we could consider (sealants, warranties, etc.) Again, pretty easy conversation and nothing too pushy. That second day, we were in-and-out of the dealership with our new car in about two hours. Thanks much to Michelle and team and Tonkin Wilsonville Nissan for making this a great car-buying experience!
Salesman Mike was very personable, helpful and knowledgeable. I never felt pressured into buying a specific vehicle or plan. Riley in financing was thorough in his explanations. I never felt rushed throughout the signing of all the paperwork. I absolutely love my Nissan Frontier!
We couldn’t have asked for a better experience. We looked everywhere for the perfect car, and even though we live in Washington, we found it at Tonkin! Michelle was more than accommodating. She had the car cooled down and ready to test drive as soon as we arrived from our 3 hour trip (it was 97 degrees that day). She had cold bottles of water and even had coloring books ready for our kids. There were no surprises either. Casey made the trade in super simple, the financing was all ready to go, all we had to do was show up! If you are looking for a Nissan, look no further.
I worked with Miguel who was an exceptional salesman, and made sure all of my needs were addressed and Josh the manager was phenomenal. I simply cannot recommend to you any other dealership. Their ethics and service were outstanding - they went above and beyond to provide an exceptional sales experience.
Absolutely amazing service. I got my license yesterday and was looking for my first car. I had my mom with me because I don't know what I'm doing. Our first stop was the Tonkin Honda dealership in Portland (they already have their own lengthy review, but just...no) which didn't go well. After leaving my mother found a perfect Honda Fit at the Wilsonville Nissan. So I called and was told it was there and would be ready for us to test drive when we got there. The energy in the building was emasculate! I had spoken to Henry on the phone, so that is who I asked for. He was a very easy to interact with from the start. I told him what I was looking for and he showed me exactly that. He was willing to answer all of our questions easily, and at no point felt pushy or disrespectful to me or my mother. My mother, who came with the energy of wanting to fight a god, having just had a stand off at another dealership, was also super comfortable. Pedro was also super helpful in the process and understood what I was looking for and helped make sure I got the assistance I needed. And John was super clear and helpful during the financial aspect and the signing for my car. They made it a super easy, and it was a no brainer to get my Honda Fit. I couldn't be happier with the experience I had here. And I'm super thankful for Henry, Pedro, and John for their excellent service and kindness. (Also, the guy who brought my mom and I waters. We were offered several times, and declined. Someone did just walk by and bring us water, which was appreciated, because I hadn't wanted water and, being the way that I am, didn't want to say I wanted water later when I did want water.) I'm glad that my first stop was a bust, because I ended up with the perfect vehicle.
Great experience buying a new Nissan! Friendly staff, knowledgeable. Ablle to work hard to present a GREAT DEAL for the customer! Thank you, I feel good about biz with you. I will certainly be back in the future👍
Michelle was awesome. She made the whole process a lot easier and went in details about the car that we were interested in. I would definitely recommend to go see Michelle if you're interested in buying a car.! Thank you Michelle my husband and I love our new car.
When Michelle said she would make the process easy, she meant it. Everyone was helpful at the dealership. I was amazed at how fast we got approved and walked out with a brand new vehicle. We love our new Nissan Altima and we are pleased with how transparent and honest everyone was about each step of the process and they explained everything well. They also have a clear glass window for customers to see their vehicles being worked on. I believe it's like an open door policy where customers can actually have their vehicles in their sight so there's no funny business. Definitely a trustworthy place to shop for your next new vehicle and they have great selections. They also offered us popcorn! If you're nervous about car shopping or don't like spam from car dealers, these people are good at what they do and will help lower your stress when purchasing. It was definitely easy.
The dealership is excellent, communication from Tina was right on with expectations. 2017 Murano with leaking water coming into interior of rear hatch. Diagnosis was plugged drains. New drain tubes and plugs were replaced. Although seems to be a manufacturer design issue, and not excited about the $380 bill, the work and communication was great.
My first time buying a car!! These guys were amazing. Every step of the way they were fantastic. Mike came in on his day off, Josh got me the BEST RATE and Riley finished my first sale... best experience ever!!!!
Came in for a 20k maintenance and an oil change on my frontier, all the staff was very nice, respectful, and knowledgeable. They got my pickup in and out in a very timely manner. Will definitely be coming back for all the service and maintenance my pickup needs!
Michelle was great! She did not pressure me and explained each vehicles options thoroughly. She was a pleasure to buy from! I went in pre-approved for a loan, but Brock quickly found me a better interest rate than I originally had! He explained the financing process very well. I was in and out of the dealership in just over 2 hours and would definitely recommend them!
Bought a new Leaf here, and was able to drive off in it the same day! They had the best price around, and were quite easy to work with, plus you can't beat 0% financing. Would recommend!
Jorge! Michelle! Casey! John! Brock!! They all went above and beyond to make my car buying experience a great one. No pressure, no stress, no worry!! Just great people to help me get into a car I would be happy with. Thank you all so much! You'll see me again for sure 🙂
I am beyond thrilled with my experience at Wilsonville Nissan. Rick is an incredible man; he is knowledgeable about cars and excellent at his work, and he made me feel so cared for! After a traumatic car accident a few days before, car shopping was a must but the last thing on my “want-to-do” list. All the staff at Ron Tonkin Nissan helped turn that around. Thank you!!!
Went in for a trade in after seeing a Toyota Avalon that caught my eye. From the moment I submitted my inquiry late at night I had received an email simply stating I will be contacted again in the morning during their service hours. I received a text from Rick the next morning and immediately had a good feeling from him! From the moment we arrived we were greeted by multiple employees. Our Sales Rep Jorge was so fun to chat with and was great at answering any questions. Rick was also a joy to chat with! Jon made the financing process a freakin breeze! Never once felt pressured during our entire time there. Overall, 15/10 for the superb experience at this dealership! Well worth the 1.5 hour drive! Will definitely be back when we are in the market for another upgrade. Probably sooner than later thanks to this wonderful team. Thank you Tonkin Wilsonville Nissan!!
Everyone here at Ron Tonkin Nissan Wilsonville were absolutely wonderful! The process went seamlessly and I wasn’t there all day buying a car! Great and responsive communication was very much appreciated and made the process so much easier. Thank you! I will definitely be a return customer in the future.
Bought my first car here last Thursday. I had the best experience! Rick explained every step of the process to me, and was very transparent, which made me feel even better about my purchase. He truly made me feel like I was family. I felt safe and taken care of here. Brock Ingram, and Jon Nguyen also helped in the process, and explained every step through the service and financial process. This was an amazing experience and I would fully recommend anyone to go to Wilsonville Nissan to get their car. Thank you!
We had great experience with the exceptional staff and a very knowledgeable salesman. Rick was the greatest. We were Not pleased with the discrepancy between their online price and the actual price supposedly due to “demand.”
Excellent service and customer interaction. Always friendly faces willing to help and find ways to put you in a car. Rick Gilpin was absolutely terrific and generous, going out of his way to ensure our satisfaction.
My experience at Ron Tonkin Nissan was exceptional! Rick and Brock worked their magic to get me into a beautiful new car! They were very professional and kind. I really appreciate them! Thank you for everything! I Highly recommend Tonkin Wilsonville Nissan! I Love my new car!
Casey Lucas did a great job working with me on the sale of my truck. He was very professional from start to finish. He communicated with me every step of the way. Job well done!
Rick and the Nissan team quickly got me into a new upgrade and saved me 23% in interest alone! Rick was kind, honest and transparent through the whole short process. I will recommend to anyone and everyone I know. Nice to be treated like family. A good change when purchasing a vehicle. Thanks!